Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Name, company, job title, and contact information, including email address, mailing address, and mobile phone number
• Mobile phone number for SMS communications, when you opt in
• Payment and billing information, when applicable
• Information submitted through online forms, course registrations, or inquiries
• Technical data collected automatically, such as cookies, IP address, browser type, and usage statistics

2. How We Use Your Information

We collect and use your information to:

• Process enrollments, registrations, and service requests
• Communicate regarding training, consulting, or inspection services
• Improve our website, courses, and customer experience
• Comply with legal and regulatory obligations
• Send relevant updates, offers, and marketing communications, with opt-out options available at any time

3. How We Use Your Information

By providing your mobile phone number and opting in to receive text messages from Paradise Crane Consultants LLC, you consent to receive automated marketing and informational text messages, including but not limited to:

• Course reminders and training updates
• Registration confirmations
• Service appointment notifications
• Safety alerts and industry updates
• Promotional offers and announcements

Message Frequency: You may receive up to 4 messages per month. Actual frequency may vary based on your interactions with us.

‍Message and Data Rates: Message and data rates may apply based on your mobile carrier's plan. Please check with your carrier for details.

‍Consent and Opt-In: By opting in, you are providing express written consent to receive text messages at the mobile number provided. Consent is not a condition of purchase or use of our services.

‍Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a one-time confirmation of your opt-out. To re-subscribe, reply START or contact us directly.

‍Help: Reply HELP to any message or contact us at (505) 286-1883 or officemanager@paradisecrane.com.

‍Carrier Liability: Carriers are not liable for delayed or undelivered messages.

‍Data Handling: Your mobile number and SMS opt-in data will not be sold or shared with third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support of customer service functions only. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. Data may be shared with:

• Course reminders and training updates
• Registration confirmations
• Service appointment notifications
• Safety alerts and industry updates
• Promotional offers and announcements

All third-party partners are required to maintain appropriate safeguards to protect your data.You may receive up to 4 messages per month. Actual frequency may vary based on your interactions with us.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance the user experience. You can adjust your browser settings to refuse cookies, though some website features may not function properly without them.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Once data is no longer required, it will be securely deleted or anonymized.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure.

8. Your Rights

Depending on your jurisdiction, including rights afforded under the CCPA and other applicable state laws, you may have the right to:

• Access or request a copy of your personal data
• Request correction or deletion of your data
• Withdraw consent for data processing
• Opt out of marketing communications
• Opt out of SMS/text message communications by replying STOP or contacting us directly

To exercise any of these rights, submit your request to officemanager@paradisecrane.com.

9. Policy Updates

Paradise Crane Consultants LLC reserves the right to modify this Privacy Policy at any time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our website or services following any changes constitutes acceptance of the revised Policy.

10. Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Paradise Crane Consultants LLC
1010 64th St NW
Albuquerque, NM 87121
Email: officemanager@paradisecrane.com
Phone: (505) 286-1883
Website: https://paradisecrane.com

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